The complexities of the legal system continue to increase and the cost of obtaining expert advice on legal matters has risen to levels often beyond the reach of some members. Also the inability to secure immediate legal advice can sometimes place members at a disadvantage when confronted by problems that have legal implications and may result in legal proceedings. Recognising these problems the Association in 1994 introduced access to a comprehensive legal advisory service as an automatic benefit to all members.

The scheme is provided by FirstAssist - one of the UK's market leaders in the provision of telephone advisory services. The FirstAssist Group is committed to providing products and services of the highest quality.

IPSA LAWCARE ADVISORY SERVICE

FirstAssist's LawCare Advisory Service enables members to seek telephone legal advice 24 hours a day, 365 days per year on any private legal matter. The service provides unlimited around the clock access to CareAssist's team of legal consultants, who are skilled in providing friendly, practical and concise legal advice at the initial enquiry stage. A significant feature of the service is it is immediate response to enquiries. The service is limited to intial advice and does not extend to handling the whole legal case on behalf of the enquiring member.

To gain access to the service you simply need to telephone the number on your IPSA membership card and quote the Association's scheme number also shown on the card. You will then be advised of the appropriate legal steps to take to resolve your problem. In 2004 around 100 enquiries were made of the service by members seeking assistance with a wide range of both personal and work related issues.

The International Professional Security Association firmly believes that the scheme provides significant benefits in the area of legal protection and all members are urged to utilise the LawCare Advisory Service to gain first hand assistance towards resolving any problem with legal implications.